011-46509842,+91-7210730460
hr@planetrecruiters.in

Senior Associate

  • Package : As per the US Healthcare Industry Standards
  • Industry : BPO / Call Centre / ITES
  • Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations
  • Role : Associate- Non Technical
  • Job Type : Full time
  • Address : Gurugram, Haryana

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Job Description:

Responsibilities:

  • Responsible for connecting with our client's business partner in United States, typically insurance companies, to collect outstanding Accounts Receivables.

  • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.

  • Analyzing medical insurance claims for quality assurance * Resolving moderately routine questions following pre-established guidelines.

  • Performing routine research on customer inquiries.

  • Developing and maintaining a solid working knowledge of the US healthcare insurance industry and of all products, services and processes performed by the team.

Required Expertise:

  • Any graduate & undergraduate both can apply.

  • Minimum 1 year of work experience in revenue cycle management / US healthcare is required.

  • Comfortable working in 24*7 environment.

  • Must have knowledge of rcm cycle and denial management.

  • Must have relevant experience only.