011-46509842,+91-7210730460
hr@planetrecruiters.in

Customer Support Associate

  • Package : 4 LPA
  • Industry : BPO / Call Centre / ITES
  • Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations
  • Role : Non Technical
  • Job Type : Full time
  • Address : Gurugram, Haryana

  • Apply Now
Job Description:

Answering inbound calls of customers and clients to address their needs, complaints, or other issues with products or services.

Responding efficiently and ensuring that clients feel supported and valued.

Providing resolution to customers and meeting quality parameters as per the requirement.


Responsibilities:

NA

Required Expertise:

  • Any Graduate can apply.

  • Technical & Non-Technical Graduate both can apply.

  • Candidate must have worked in any International Process.

  • Proficient to ensure customer issues are resolved in the most timely and effective manner possible

  • Demonstrable ability to handle various tasks or projects with changing priorities.

  • Experience to utilize available time efficiently in order to achieve effective and efficient results


  • Excellent Communication Skills

  • Comfortable working in 24*7 environment

  • Qualities of customer service